Privacy Policy
DropUGC Companion browser extension · Last updated July 20, 2026
The DropUGC Companion is an optional browser extension that helps you track the marketing accounts you manage in DropUGC. It runs in your own browser and uses your own logged-in sessions to read the public metrics of the accounts you choose to track, so your DropUGC dashboard can show how they are performing. This page explains exactly what it accesses, stores, and never touches.
What the extension reads
For the specific TikTok and Instagram accounts you add to your DropUGC account, the extension reads the same public profile data anyone sees when visiting those profiles: follower and following counts, number of posts, and per-post public engagement (views, likes, comments, and where available shares/saves), along with post captions, thumbnails, and post dates.
It reads this by loading those public profiles using your own browser session — nothing is scraped from a server on your behalf, and no credentials are ever entered or stored by us.
What it never accesses
The extension does not read your passwords or login credentials, your direct messages or private content, or your general browsing history. It only acts on the accounts you have chosen to track, and only on tiktok.com, instagram.com, and dropugc.com. It does not run on any other site.
Permissions, and why each is needed
- Access to tiktok.com and instagram.comTo read the public metrics of the accounts you track.
- Access to dropugc.comTo connect the extension to your DropUGC account and send it the metrics it collects.
- cookiesOnly to check whether you are signed in to TikTok/Instagram in this browser, so it knows a sync is possible. Cookie values are never read or transmitted.
- tabsTo open background pages that load the tracked profiles and read their public data.
- alarmsTo schedule periodic background syncs (roughly every few hours).
- idleSo background syncs can run while you are away from your computer, without interrupting your work.
- storageTo store the connection token and sync state locally in your browser.
How the data is used and shared
The metrics the extension collects are sent to DropUGC and associated with your DropUGC account, where they power your tracking dashboard. We do not sell your data, we do not use it for advertising, and we do not share it with third parties. It is used solely to provide the tracking features you asked for.
Data retention
Tracked metrics are kept while you track the account and while your DropUGC account is active. Removing a tracked account, or deleting your DropUGC account, removes the associated data. Uninstalling the extension stops all data collection immediately.
Contact
Questions about this policy or your data? Email [email protected].